In this profound and emotional episode, we speak with Nashville Fire Department Director Chief Swann and Deputy Director of EMS Fred Smith as they recount their experiences during the tragic Covenant School shooting on March 27, 2023. This heart-wrenching event shocked the nation, but it also reminded us of the resilience and strength required of first responders in moments of unimaginable tragedy. Chief Smith shares a deeply personal story about receiving a thank-you card from a six-year-old girl in Texas, which helped restore his sense of purpose in the days following the event. Through this conversation, we explore the power of leadership, the importance of preparation, and the often unspoken emotional challenges faced by those on the front lines.